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Help with error : Sorry, Map Tour loading failed

Question asked by mtbrown0 on Aug 26, 2016
Latest reply on Aug 26, 2016 by mtbrown0

I was editing as usual in builder mode. I saved then closed the window, but when I opened it again to view the story map I receive the following error: Sorry, Map Tour loading failed


I can view the story map outline in my-stories ( but can only see slide titles and images. I get the same error when I try to edit or view the application.


Our Story Map is an active live state-wide project with 80 slides, so we are highly concerned.


Can anyone suggest a possible solution?


Greatly appreciated,