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Help with error : Sorry, Map Tour loading failed

Question asked by mtbrown0 on Aug 26, 2016
Latest reply on Aug 26, 2016 by mtbrown0

I was editing as usual in builder mode. I saved then closed the window, but when I opened it again to view the story map I receive the following error: Sorry, Map Tour loading failed

 

I can view the story map outline in my-stories (http://storymaps.arcgis.com/en/my-stories/) but can only see slide titles and images. I get the same error when I try to edit or view the application.

 

Our Story Map is an active live state-wide project with 80 slides, so we are highly concerned.

 

Can anyone suggest a possible solution?

 

Greatly appreciated,

Mark

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