How to revoke licenses on a computer that was formatted already? 10.3.1
Thank you everyone, all resolved!
If the machine acted as the license manager (hosted the licenses), you need to contact Esri for resetting the licenses.
I had a recent server crash and subsequent formatting. My licenses need to be reset at this point, in order to get everything up and running again. I wrote to my local ESRI support (I'm not in the US) and ESRI at email@example.com, almost a week ago and I have had no response since. The waiting is delaying so many things, everything is grounded. Do you have any suggestion on how I can speed this process up?
You need to follow up with your local Esri distributor. They will raise a request for license reset to Esri. I don't see any other option.
Ok Jayanta. Thank you.
With the upcoming new release of MyEsri it looks like there may be an option for this in the future. I do not know if it is limited to within the US or not. Just posting for those that are interested.
All new My Esri ... coming soon (re: the "early April 2017" release)
You could mark the post as "Assumed Answered" or any of the comments as "Correct Answer", so that the thread gets closed.
Retrieving data ...