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ArcGIS Pro 1.2 or 1.3 crashes during initialization

Question asked by jduval on Aug 22, 2016
Latest reply on Aug 22, 2016 by Dan_Patterson

ArcGIS Pro 1.2 and 1.3 (tried both!) crashes during initialization.  

Installed on Windows Server 2008 R2 Standard SP1, accessed via Citrix XenApp 6.5


Also have this problem with ArcGIS Earth.


ArcGIS Desktop 10.3 works fine in same environment.


Have been working with ESRI tech support for past 3-4 weeks troubleshooting this issue.


Does anyone have similar issues?