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citizen service request save address or location in request

Question asked by Tmaddio on Aug 4, 2016
Latest reply on Sep 15, 2016 by AMuise-esristaff

I'm trying to implement the Citizen Service Request template for our city to use to log incoming calls.  At the ESRI UC the Local Government team said that you can now save the address in the request when a user types in the address with the locator.  I'm not seeing this functionality.  Is this in a future version or am I just missing something?  In addition to this or as an alternative, it would be nice to be able to save the XY for the location as well.

 

I know that I can have the user put an address into a field, but what won't happen is the typed in address doesn't get located on the map unless you re-type it into the locator and typing it into the locator doesn't save the address.

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