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ArcGIS 10.3 Installation Issue

Question asked by Akinology on Aug 3, 2016
Latest reply on Aug 14, 2016 by EduSpatio

Good day,

I installed the evaluation copy of ArcGIS 10.3 about a week ago but a problem with my laptop caused me to install a new operating system. I have already re-installed the ArcGIS 10.3 but the programme won't accept by authorization number, it is saying it has already been used which is true but it is still on the same laptop. What do you think I can do?