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Why am I not able to download collector for ArcGIS on my smartphone

Question asked by NikitaGroom on Jul 29, 2016
Latest reply on Jul 29, 2016 by Dan_Patterson

My Samsung Galaxy J1 (Adreno 306, SM-J100VPP) does not want to download Collector for GIS on Google Playstore. I checked the smartphone's features and it includes all the System Requirements which are :

*  Android 5.1.1 (Lollipop) or Android 4.4 (KitKat)

*  1200MHz (ARM Cortex-A7)

* Precise location (GPS)

* OpenGL ES 3.0 support