I've tried the troubleshooting recommendations in the video, and still no luck.
How are you trying to access ArcGIS Online?
Have you gone through these steps?
1. Open web browser
2. go to www.arcgis.com
3. click Sign in
4. using the first 16 characters of your email address, up to the @ sign (so if it's less than 16, that's ok).
a. if you have a hyphen, use an underscore
5. after the first 16 characters, add "_geoapps"
6. your password is "password1".
If this does not work, you will need to contact GISTraining@esri.com
I had issues logging in and GIS Training got me on my way!
Yeah, followed the instructions in the video. Tried Several browsers and tried a few times.
Sounds like it's time to contact GISTraining@esri.com . They can resolve your issues.
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