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ArcGIS Desktop 10.4.1 Unstable in Windows 7 Virtual Machine

Question asked by cvonstetten on Jul 21, 2016
Latest reply on Jan 31, 2017 by

I have a Windows 7 virtual machine (running on a VMware vSphere server) that I have been using with ArcGIS Desktop 10.3.1 for several months.  Yesterday I upgraded to ArcGIS Desktop 10.4.1.  When I launch ArcMap, the splash screen comes up for nearly a minute then disappears.  The application never actually opens.  ArcCatalog will open, but when I exit it generates a crash report every single time.

It tried uninstalling all ArcGIS products. I then deleted all of the related folders from C:\Program Files, C:\Program Files x86, C:\ProgramData, and both from C:\Users\xxxx\AppData\Local and C:\Users\xxxx\AppData\Roaming.  I rebooted the virtual machine, then reinstalled ArcGIS Desktop.  Once again, ArcMap won't load and ArcCatalog crashes on close.


Any ideas?