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Why am I unable to load the USGS National Map as a Basemap?

Question asked by morjohnson@hntb.com on Jul 12, 2016
Latest reply on May 14, 2018 by DCRW_erica.tefft

I recently signed up for a free trial of ArcGIS.  The past couple of days I have been working on mapping a site for permitting.  Yesterday, when I finally finished, almost immediately my map was compromised and the USGS National Map basemap I had been working on was "unavailable", luckily I grabbed a snapshot of the data beforehand.  I've tried logging out and refreshing and reopening my map file, but I get a series of error messages.  Wondering if there is any reason for this or if there is anything I can do to avoid reloading layers unto another basemap. Attached are the Error Messages that I have been receiving.

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