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ArcGIS Portal 10.4 losing license?

Question asked by jfpeagle-co-nz-esridist Employee on Jun 14, 2016

We have a Portal 10.4 on AWS federated with ArcGIS Server

OS Server 2012


We found that the AWS instance was rebooted and when everything was restarted, the Portal gave us an error saying it was unlicensed.


The Portal licenses are perpetual

The keycodes file wasn't changed or edited


To fix this we  had to reauthorize the Portal and Server ECP file again via the Administrator.



Has anyone come across this before?