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I am getting an error when ever I try to add a basemap or link to ArcGIS online through ArcMap 4.0. It says "An exception occurred during a WebClient request." How do I fix this and get it to work? Thanks.

Question asked by samantha16437 on Jun 1, 2016
Latest reply on Jun 9, 2016 by KGerrow-esristaff

I am getting an error when ever I try to add a basemap or link to ArcGIS online through ArcMap 4.0. It says "An exception occurred during a WebClient request." It looks like I can access ArgGIS online through a webpage but I want to have it work within the ArcMap program like it used to. How do I fix this and get it to work? Thanks.

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