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Repairing ArcGIS installation - missing valid setup.msi

Question asked by kouciv on Jun 1, 2016
Latest reply on Oct 2, 2018 by amy.gwin

Does anyone know how to repair ArcGIS 10.3.1 installation without the original install package (or how to get it)?


I am encountering the "invalid pointer" script issue when using Geoprocessing tools (error described here: Fixing Script Error Invalid Pointer from ArcGIS Geoprocessing Tools? - Geographic Information Systems Stack Exchange or here: arcgis desktop - Script Error 'Invalid Pointer' in Spatial Analyst Tool - Geographic Information Systems Stack Exchange) and using Repair installation tool from the Windows programs menu seems to be the only solution, according to the forums.


The problem is, I need a valid setup.msi file in order to finish the repair process. I no longer have the installation package on my computer and I can't find it available for downloading. Is there any way to obtain it, or any other solution?