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Upgrading from ArcGIS 10.0 to ArcGIS 10.4 do I need a license reset?

Question asked by vkemetbsl-bz-esridist Employee on May 9, 2016
Latest reply on Jun 20, 2016 by mcnaughty79



I am in need of some clarification. My client needs to upgrade from 10.0 (Service Pack 4, build 4000) to 10.4 and after reading documentation, I understand he needs to uninstall 10.0 to be able to install 10.4. (Existing ArcGIS for Desktop users—Help | ArcGIS for Desktop - under ArcGIS 10.0 and earlier users).


Does he need to have a license reset to authorize 10.4?


Any help will highly be appreciated.