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GenerateToken: Invalid username or password even with a valid User

Question asked by drakkar on May 3, 2016
Latest reply on Jun 7, 2016 by drakkar

Hi,

 

 

I have an web application connected to Portal for ArcGIS and a couple days ago this portal begin to does not accept generate token for LDAP Domains users.

 

I'm looking for any change in my environment, but as far as I know there wasn't any change in LDAP service or Portal for ArcGIS server.

 

This is my web application with the error:

erroMonit.PNG

 

The user and password is valid and also I can login with same domain account into the portal directly.

LoginPortalAndre.png

 

But when I try to use the GenerateToken Rest Service I receive Invalid username or password.

LoginTokenError.PNG

 

I can generate token with my Administrative acount (arcgis) normaly.

LoginArcGIS.PNG

 

I'm using a non federated Portal for ArcGIS 10.3 with LDAP as Identity Store.

 

In the same server runs only the Portal for ArcGIS and my WebApp in IIS.

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