I am having a problem getting the printing tool to work in the configurable basic viewer app in ArcGIS Online. I have the setting to the ESRI Default but when a customer selects the print button, the button appears to be working on something but then goes back to the print button instead of providing a link to the pdf. I have tracked down the issue to the limit usage on the feature service. So I added the URL to print service in our organization print services but it does not seem to work. Is there a different url that I need to add to make this work? Thanks in advance.