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mosaic dataset will not depict when zoomed in

Question asked by kltrooper on Apr 13, 2016
Latest reply on Apr 26, 2016 by kltrooper

I just created a mosaic dataset for our team of 4 gis techs saved onto a server. 2 of us have no problem zooming into the imagery. The other two encounter this when they zoom in past 1:4500 on their separate standard licenses. I've insured that the arcmap - customize  - options - raster & mosaic settings are all the same

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