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Missing grid symbols

Question asked by WalterWitt on Apr 12, 2016
Latest reply on Apr 12, 2016 by WalterWitt

I am running ArcGIS 9.3.1. In the past, I have had no troubles generating a grid around a Layout (map). On this occasion, my lats and longs are present and correct but the labels are a number only. How do I get back the degree sign and E or N, as appropriate?