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Location Tracking with Collector - Tracking while device is locked/sleep mode

Question asked by PottawattamieGIS on Apr 6, 2016
Latest reply on Jul 5, 2018 by andrew.southern@Franklintn.gov_franklin

I'm trying to set up Location Tracking for Collector and I'm noticing that Location Tracking is not working while users have their cellular device  locked or in sleep mode while they are working. 


Example: They turn on Collector, start recording their route, then close their phone and put it in their pocket.  Their phones are still recording their route with the feature layers but the tracking layer isn't recording anything because their phone is locked.


Is there a way to change that?  I only want to use Location Tracking while they are recording.