AnsweredAssumed Answered

How to sign in to AGOL from ArcMap in order to publish services?

Question asked by moremountainbiketrails on Apr 5, 2016
Latest reply on Apr 6, 2016 by MidnightYell2003

I created an AGOL account using the Google credentials.  When I try to sign in from an internet browser, I am able to sign in.  I use the Google+ button. 

When I try to sign in through ArcMap, however, this option is not available. 


I want to sign in to my AGOL account from ArcMap in order to publish some of the data that I have as a service in my AGOL account.  Since I am unable to log in, I am unable to publish the data. 


I have tried signing in using my full gmail email address.  Also I have tried changing the password or sending a reminder of the username.  I have verified that the username and password that I am using are correct. 


How do I log into AGOL through ArcMap to publish a service?


Thank you for your assistance.