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How to sign in to AGOL from ArcMap in order to publish services?

Question asked by moremountainbiketrails on Apr 5, 2016
Latest reply on Apr 6, 2016 by MidnightYell2003

I created an AGOL account using the Google credentials.  When I try to sign in from an internet browser, I am able to sign in.  I use the Google+ button. 

When I try to sign in through ArcMap, however, this option is not available. 

 

I want to sign in to my AGOL account from ArcMap in order to publish some of the data that I have as a service in my AGOL account.  Since I am unable to log in, I am unable to publish the data. 

 

I have tried signing in using my full gmail email address.  Also I have tried changing the password or sending a reminder of the username.  I have verified that the username and password that I am using are correct. 

 

How do I log into AGOL through ArcMap to publish a service?

 

Thank you for your assistance.

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