AnsweredAssumed Answered

Excel became very unstable after installation v4.0 (32bit) of ArcGIS for Office?

Question asked by williamw on Mar 17, 2016
Latest reply on Mar 25, 2016 by SBall-esristaff

This morning I installed v4.0 of the ArcGIS maps for office for an internal request. It seemed rather easy to use. However, after installing the extension to my 32 bit version office, I found my excel became unstable when I attempt to save or open. Basically, excel kept on crashing when I try to save a workbook. Or, when I open a file, an error message of "an error has occurred" would show up even though my workbook would open just fine.. However, as soon as I uninstalled the extension, all the problem goes away.

Is there something I should be aware of before installation? Please note I did follow the installation instruction.

I would love to play with this extension more if possible pending my excel does not become unusable. Thank you.


OS - window 7

Office - 2013 32bit