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Web Adaptor Installation Problem!

Question asked by bulupinar on Mar 4, 2016
Latest reply on Nov 20, 2018 by baskentedas

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Hello all,

I am trying to install web adaptor 10.2.2 to my windows server 2012R2 64 bit.But its strange that, i can't execute installation file.

I get;

"Your system has not been modified.To complete installation at another time, please run setup again."

Also, I checked Event Logs :

Event ID : 1033

Installation success or error status :1603

I logged in with Administratior account.

I installed all the requirements for web adaptor(IIS,.NET etc.) but i can't fix this.

Could you please help me to install it ?

Kind Regards

Berk

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steven_3535 Mar 4, 2016 7:12 PM
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Just doing a bit of research on other programs that displayed this error the common questions asked were:
Do you have 'Full Control' permissions? Right click the folder, properties, click security and check what permissions you have assigned.
Is the folder encrypted? To see if the folder is encrypted, see this link. Encrypt or decrypt a folder or file - Windows Help

Also, could your download have been corrupted? You might remove all web adaptor folders and try re-downloading and reinstalling.

-Steven
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- bulupinar @ steven_3535 on Mar 5, 2016 11:18 AM
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  Yes, I have full permissions.I am %100 sure. I downloaded it from ESRI Customer Portal (I can't remember the exact name:) )
  
  Also,
  
  Folders are not enyrcpted.
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jayanta.poddar Mar 4, 2016 10:09 PM
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Could you try rebooting the machine, and then the first thing you do is running the web adaptor setup though Run as Administrator?
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- bulupinar @ jayanta.poddar on Mar 5, 2016 11:18 AM
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  I did it thousand times
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bulupinar Mar 5, 2016 11:25 AM
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And it is strange that, the problem is related with IIS version.I can install Java version.
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- steven_3535 @ bulupinar on Mar 5, 2016 5:21 PM
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  What version of IIS is installed?
  
  -Steven
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  - bulupinar @ steven_3535 on Mar 5, 2016 5:42 PM
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    Windows Server 2012R2
    
    IIS 6
    
    Web Adaptor 10.2.2
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    - steven_3535 @ bulupinar on Mar 5, 2016 5:47 PM
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      Hmm, I'm curious how you got IIS 6 on there. With Windows 2012 the default version is IIS 8.
      
      -Steven
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tvchambers Mar 7, 2016 5:39 AM
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Have you tried installing from Command Line running as Administrator?
<path to AGS WebAdaptor (IIS) setup>\setup.exe /qb ADDLOCAL=ALL VDIRNAME=ArcGIS WEBSITE_ID=1

Good Luck
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emahaffey Oct 3, 2017 9:10 AM
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I'm having the same problem. WinServer 2012 R2, IIS 8, ArcGIS Server 10.5
I've tried everything, and cannot get the Web Adaptor to install. Even tried installing silently. No helpful Event logs, no ArcGIS Server logs, nothing to help figure out why it won't install.
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- michalgsystematics-co-il-esridist @ emahaffey on Dec 31, 2017 3:58 AM
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  have you found a solution?
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  - emahaffey @ michalgsystematics-co-il-esridist on Jan 2, 2018 12:32 PM
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    Michal, I'm totally ashamed to admit it, but in my case I thought IIS was installed when in fact it wasn't. I had installed ArcGIS Server first, used it for a bit, then wanted to open it up to the outside. I was assuming that IIS was installed because it used to be a requirement for older versions of AGS. I've also run into similar situations as Carlos mentions below where I has to bust open the MSI and extract the EXE in order to get it installed. It all depends on security policy within your network. Good luck!
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    - michalgsystematics-co-il-esridist @ emahaffey on Jan 2, 2018 9:11 PM
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      Thanks for your quick answer. We will try your solution.
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- coloncm @ emahaffey on Jan 2, 2018 7:58 AM
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  Are you trying to execute the ArcGISWebAdaptor[version].exe or the already-extracted Setup.exe file?
  I've seen some systems like yours where self-extractable executables are not allowed to be executed by policy. I've resolved it by first extracting the Setup.exe and support files folder, then running the setup. 7-Zip is a good extractor tool, and the portable version doesn't need installation.
  
  Good luck!
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  - michalgsystematics-co-il-esridist @ coloncm on Jan 2, 2018 9:11 PM
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    Thanks for your quick answer. We will try your solution.
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ppapadopoulosmarathondata-gr-esridist Jan 3, 2018 12:15 AM
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maybe this is related
https://support.microsoft.com/en-us/help/834484/you-receive-an-error-1603-a-fatal-error-occurred-during-installation-e
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baskentedas Nov 20, 2018 2:18 AM
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It is because of TR calture, try format English and make the display type same as format
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