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ArcGIS Explorer Desktop

Question asked by CCGISCOOP on Mar 1, 2016

After installing (and uninstalling and reinstalling) and trying to run the ArcGIS Explorer Desktop software several times and getting the error message "ArcGIS Explorer has encountered a serious application error and is unable to continue." every time.

At first I though it was because the application is 32 bit and my OS - Windows 7 - is 64 bit.  But I noticed in another post a response that said that should not be a problem.

So at this point I am out of ideas.  Any suggestions would be welcome.

Thanks.

 

Actually I "think" I may have found a possible answer.  What do you think?  I just went to reboot the machine because I had not done that yet and saw there were 107 updates waiting to be installed!

 

Message was edited by: Cathy Raney

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