Logging-in to ArcGIS online enterprise using Survey123 Connect...

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02-29-2016 08:05 AM
RobbiMckinney1
New Contributor

When I try to log-in to ArcGIS online using Survey123 Connect on my desktop using our enterprise account, I type in our subdomain, then choose "USING YOUR ORGANIZATION ACCOUNT", and then I get a 401 - Unauthorized connection when I am connected to our organizational network.  But when I do the same process at home through my WiFi, it works.  Any thoughts?

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HannahFerrier
Occasional Contributor III

Hello Robbi,

This issue can be caused by third party identity management software on your work network, such as Okta.

Changes in the upcoming Qt release should fix this issue and once it is available, we will be including it in the following release of Survey123.

Thanks,

Hannah

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