AnsweredAssumed Answered

Failure to Authorize Home Use

Question asked by steven_3535 on Feb 24, 2016
Latest reply on Feb 25, 2016 by steven_3535

Having issues authorizing.


Installed 10.4 on Windows 10 Home.  I select the ArcGIS Advanced Single Use and it fails to authorize.


Some times it fails to connect through the internet when my connection is just fine.  Other times it says the license has already been registered but nothing is.  I can't deauthorize either because nothing is actually authorized.


I have a support case open.  Wanted to post in case anyone was experiencing authorization issues.  I will post the solution if Esri finds one.  I guess this forces me to use Pro in the mean time.