AnsweredAssumed Answered

Web AppBuilder My Location button throws error on iPad/iPhone

Question asked by kwikstrom on Feb 23, 2016
Latest reply on Feb 25, 2016 by kwikstrom

We created a Web AppBuilder web app to show utility data, and it has the My Location (GPS) button enabled for field users to find the features they're standing on easily. When using the My Location button on an iPad or iPhone device, the GPS location is found for a brief moment but then the page reloads with an error.


In Safari, the error is A problem occurred with this webpage so it was reloaded.


In Chrome, the error is Aww, Snap! Something went wrong while displaying this webpage. If you're seeing this frequently, try these suggestions. (I tried the suggestions, but they had no effect).


We experience no issues when finding My Location using the Explorer app to view the web map (not the WAB app) on iPad/iPhone.


I do not experience any of the above issues when I access the WAB app from my Android phone, and the web map works in Explorer as well. We also do not experience problems when using My Location button when viewing the WAB app in a desktop web browser.


Is there a fixable issue with the WAB My Location button for use on iPad/iPhone devices? Is this a device issue? Could it be a device browser issue? What can be done?


Thank you much!