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Collector for Windows 10: DeviceTilePackage - Unable to read inside the tpk archive

Question asked by aotcn2016a on Feb 22, 2016
Latest reply on May 16, 2016 by kjetim

We have been testing Collector for ArcGis app for Windows 10. The app works well when connected to the internet, however, when we try to download data to use offline we get the following error "DeviceTilePackage - Unable to read inside the tpk archive". We tried downloading on a Asus Vivo Tab Note 8 and on a Microsoft Surface, they both reported the same error. We sucessfully downloaded the information on our Android Samsung S2 tablets. As anyone experienced the same error?