arcgis 10.3 cannot connect to license manager

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02-05-2016 06:54 AM
LahmerBelkacem
New Contributor II

Hi All !

I have an arcgis 10.3 version i install it and it's work perfectly , but today won't work an i get this error:

Capture.PNG

and i think (i am not sure ) that esru cityengine is my problem because i install a trial copy from esri.com

and her is the lmgrd9.log file

15:41:23 (lmgrd) -----------------------------------------------

15:41:23 (lmgrd)   Please Note:

15:41:23 (lmgrd)

15:41:23 (lmgrd)   This log is intended for debug purposes only.

15:41:23 (lmgrd)   In order to capture accurate license

15:41:23 (lmgrd)   usage data into an organized repository,

15:41:23 (lmgrd)   please enable report logging. Use Flexera Software LLC's

15:41:23 (lmgrd)   software license administration  solution,

15:41:23 (lmgrd)   FlexNet Manager, to  readily gain visibility

15:41:23 (lmgrd)   into license usage data and to create

15:41:23 (lmgrd)   insightful reports on critical information like

15:41:23 (lmgrd)   license availability and usage. FlexNet Manager

15:41:23 (lmgrd)   can be fully automated to run these reports on

15:41:23 (lmgrd)   schedule and can be used to track license

15:41:23 (lmgrd)   servers and usage across a heterogeneous

15:41:23 (lmgrd)   network of servers including Windows NT, Linux

15:41:23 (lmgrd)   and UNIX. Contact Flexera Software LLC at

15:41:23 (lmgrd)   www.flexerasoftware.com for more details on how to

15:41:23 (lmgrd)   obtain an evaluation copy of FlexNet Manager

15:41:23 (lmgrd)   for your enterprise.

15:41:23 (lmgrd)

15:41:23 (lmgrd) -----------------------------------------------

15:41:23 (lmgrd)

15:41:23 (lmgrd)

15:41:23 (lmgrd) Server's System Date and Time: Fri Feb 05 2016 15:41:23 W. Central Africa Standard Time

15:41:23 (lmgrd) pid 8040

15:41:23 (lmgrd) SLOG: Summary LOG statistics is enabled.

15:41:23 (lmgrd) Done rereading

15:41:23 (lmgrd) FlexNet Licensing (v11.12.1.2 build 152538 i86_n3) started on BELKACEM (IBM PC) (2/5/2016)

15:41:23 (lmgrd) Copyright (c) 1988-2014 Flexera Software LLC. All Rights Reserved.

15:41:23 (lmgrd) World Wide Web:  http://www.flexerasoftware.com

15:41:23 (lmgrd) lmdown/lmreread only allowed on this machine

15:41:23 (lmgrd) License file(s): C:\Program Files (x86)\ArcGIS\License10.3\bin\service.txt

15:41:23 (lmgrd) lmgrd tcp-port 27001

15:41:23 (lmgrd) (@lmgrd-SLOG@) ===============================================

15:41:23 (lmgrd) (@lmgrd-SLOG@) === LMGRD ===

15:41:23 (lmgrd) (@lmgrd-SLOG@) Start-Date: Fri Feb 05 2016 15:41:23 W. Central Africa Standard Time

15:41:23 (lmgrd) (@lmgrd-SLOG@) PID: 8040

15:41:23 (lmgrd) (@lmgrd-SLOG@) LMGRD Version: v11.12.1.2 build 152538 i86_n3 ( build 152538 (ipv6))

15:41:23 (lmgrd) (@lmgrd-SLOG@)

15:41:23 (lmgrd) (@lmgrd-SLOG@) === Network Info ===

15:41:23 (lmgrd) (@lmgrd-SLOG@) Socket interface: IPV6

15:41:23 (lmgrd) (@lmgrd-SLOG@) Listening port: 27001

15:41:23 (lmgrd) (@lmgrd-SLOG@)

15:41:23 (lmgrd) (@lmgrd-SLOG@) === Startup Info ===

15:41:23 (lmgrd) (@lmgrd-SLOG@) Is LS run as a service: Yes

15:41:23 (lmgrd) (@lmgrd-SLOG@) Server Configuration: Single Server

15:41:23 (lmgrd) (@lmgrd-SLOG@) Command-line options used at LS startup: -c C:\Program Files (x86)\ArcGIS\License10.3\bin\service.txt -l C:\Program Files (x86)\ArcGIS\License10.3\bin\lmgrd9.log -z -s -local

15:41:23 (lmgrd) (@lmgrd-SLOG@) License file(s) used:  C:\Program Files (x86)\ArcGIS\License10.3\bin\service.txt

15:41:23 (lmgrd) (@lmgrd-SLOG@) ===============================================

15:41:23 (lmgrd) SLOG: FNPLS-INTERNAL-VL1-1024

15:41:23 (lmgrd) Starting vendor daemons ...

15:41:23 (lmgrd) Started ARCGIS (pid 8048)

15:41:23 (ARCGIS) Unable to initialize access to trusted storage: 6

15:41:23 (ARCGIS) FlexNet Licensing version v11.12.1.2 build 152538 i86_n3

15:41:23 (ARCGIS) SLOG: Summary LOG statistics is enabled.

15:41:23 (ARCGIS) SLOG: FNPLS-INTERNAL-CKPT1

15:41:23 (ARCGIS) SLOG: VM Status: 0

15:41:23 (ARCGIS) SLOG: FNPLS-INTERNAL-CKPT2

15:41:23 (ARCGIS) Server started on BELKACEM for: 3DEngine

15:41:23 (ARCGIS) Aeronautical AGSData AllEurope

15:41:23 (ARCGIS) ARC/INFO ArcEditor ArcExpress

15:41:23 (ARCGIS) ArcInfo ArcMapServer ArcPress

15:41:23 (ARCGIS) ArcReader ArcScan ArcSdeConnects

15:41:23 (ARCGIS) ArcSdeServer ArcSdl ArcServer

15:41:23 (ARCGIS) ArcStorm ArcStormEnable ArcView

15:41:23 (ARCGIS) ArcView3 ArcView31 ArcView4

15:41:23 (ARCGIS) Austria AV3D1 AVArcPress1

15:41:23 (ARCGIS) Avenue AVIMAGE1 AVIMS1

15:41:23 (ARCGIS) AVIMSGIF AVLAND1 AVNetwork1

15:41:23 (ARCGIS) AVNetwork2 AVSpatial1 AVSpatial2

15:41:23 (ARCGIS) AVSurface1 AVSurface2 AVTRACK1

15:41:23 (ARCGIS) AVVRP1 BaseBISData Belgium

15:41:23 (ARCGIS) BingMaps BingMapsEng Business

15:41:23 (ARCGIS) BusinessPrem COGO Coverages

15:41:23 (ARCGIS) DataReViewer DB2 Defense

15:41:23 (ARCGIS) DefenseINTL DefenseINTLEng DefenseUS

15:41:23 (ARCGIS) DefenseUSEng Denmark Designer

15:41:23 (ARCGIS) DMTIData Editor Foundation

15:41:23 (ARCGIS) France GDBEdit GeoStats

15:41:23 (ARCGIS) Germany Grid ImageExt

15:41:23 (ARCGIS) Informix IntelAgency Internal

15:41:23 (ARCGIS) Interop InteropEngine Italy

15:41:23 (ARCGIS) JTX Luxembourg MajorRdEurope

15:41:23 (ARCGIS) Maplex MaplexEngine MappingAgency

15:41:23 (ARCGIS) MPSAtlas MrSID Nautical

15:41:23 (ARCGIS) Netherlands Network NetworkEngine

15:41:23 (ARCGIS) Plotting Portugal Publisher

15:41:23 (ARCGIS) Reader ReaderPro SchematicEngine

15:41:23 (ARCGIS) Schematics SchematicsSDK SdePersonal

15:41:23 (ARCGIS) SdeStandard SdeWorkGroup Spain

15:41:23 (ARCGIS) SpatialEngine StandardEngine StreetMap

15:41:23 (ARCGIS) StreetMapBA Survey SvrAdvanced

15:41:23 (ARCGIS) SvrEnterprise SvrStandard Sweden

15:41:23 (ARCGIS) Switzerland Sybase TIFFLZW

15:41:23 (ARCGIS) TIN Tracking TrackingEngine

15:41:23 (ARCGIS) UnitedKingdom VBA Vector

15:41:23 (ARCGIS) Viewer VirtualEarthEng

15:41:23 (ARCGIS) EXTERNAL FILTERS are OFF

15:41:23 (lmgrd) ARCGIS using TCP-port 20373

15:41:23 (ARCGIS) SLOG: Statistics Log Frequency is 240 minute(s).

15:41:23 (ARCGIS) SLOG: TS update poll interval is 10 minute(s).

15:41:23 (ARCGIS) SLOG: Activation borrow reclaim percentage is 0.

15:41:23 (ARCGIS) (@ARCGIS-SLOG@) ===============================================

15:41:23 (ARCGIS) (@ARCGIS-SLOG@) === Vendor Daemon ===

15:41:23 (ARCGIS) (@ARCGIS-SLOG@) Vendor daemon: ARCGIS

15:41:23 (ARCGIS) (@ARCGIS-SLOG@) Start-Date: Fri Feb 05 2016 15:41:23 W. Central Africa Standard Time

15:41:23 (ARCGIS) (@ARCGIS-SLOG@) PID: 8048

15:41:23 (ARCGIS) (@ARCGIS-SLOG@) VD Version: v11.12.1.2 build 152538 i86_n3 ( build 152538 (ipv6))

15:41:23 (ARCGIS) (@ARCGIS-SLOG@)

15:41:23 (ARCGIS) (@ARCGIS-SLOG@) === Startup/Restart Info ===

15:41:23 (ARCGIS) (@ARCGIS-SLOG@) Options file used: None

15:41:23 (ARCGIS) (@ARCGIS-SLOG@) Is vendor daemon a CVD: No

15:41:23 (ARCGIS) (@ARCGIS-SLOG@) Is TS accessed: No

15:41:23 (ARCGIS) (@ARCGIS-SLOG@) TS accessed for feature load: -NA-

15:41:23 (ARCGIS) (@ARCGIS-SLOG@) Number of VD restarts since LS startup: 0

15:41:23 (ARCGIS) (@ARCGIS-SLOG@)

15:41:23 (ARCGIS) (@ARCGIS-SLOG@) === Network Info ===

15:41:23 (ARCGIS) (@ARCGIS-SLOG@) Socket interface: IPV6

15:41:23 (ARCGIS) (@ARCGIS-SLOG@) Listening port: 20373

15:41:23 (ARCGIS) (@ARCGIS-SLOG@) Daemon select timeout (in seconds): 1

15:41:23 (ARCGIS) (@ARCGIS-SLOG@)

15:41:23 (ARCGIS) (@ARCGIS-SLOG@) === Host Info ===

15:41:23 (ARCGIS) (@ARCGIS-SLOG@) Host used in license file: BELKACEM

15:41:23 (ARCGIS) (@ARCGIS-SLOG@) Running on Hypervisor: None (Physical)

15:41:23 (ARCGIS) (@ARCGIS-SLOG@) LMBIND needed: No

15:41:23 (ARCGIS) (@ARCGIS-SLOG@) LMBIND port: -NA-

15:41:23 (ARCGIS) (@ARCGIS-SLOG@) ===============================================

15:41:23 (ARCGIS) TCP_NODELAY NOT enabled

15:42:23 (ARCGIS) OUT: "ARC/INFO" BelkacemDZ@BELKACEM 

15:42:25 (ARCGIS) OUT: "Editor" BelkacemDZ@BELKACEM 

15:42:25 (ARCGIS) OUT: "Viewer" BelkacemDZ@BELKACEM 

15:43:13 (ARCGIS) OUT: "ARC/INFO" BelkacemDZ@BELKACEM 

15:43:14 (ARCGIS) OUT: "StandardEngine" BelkacemDZ@BELKACEM 

15:43:14 (ARCGIS) OUT: "GDBEdit" BelkacemDZ@BELKACEM 

15:43:47 (ARCGIS) IN: "GDBEdit" BelkacemDZ@BELKACEM 

15:43:47 (ARCGIS) IN: "StandardEngine" BelkacemDZ@BELKACEM 

15:43:47 (ARCGIS) IN: "ARC/INFO" BelkacemDZ@BELKACEM 

15:44:59 (ARCGIS) OUT: "ARC/INFO" BelkacemDZ@BELKACEM 

15:45:00 (ARCGIS) OUT: "StandardEngine" BelkacemDZ@BELKACEM 

15:45:00 (ARCGIS) OUT: "GDBEdit" BelkacemDZ@BELKACEM 

15:46:12 (ARCGIS) IN: "ARC/INFO" BelkacemDZ@BELKACEM 

15:46:12 (ARCGIS) IN: "GDBEdit" BelkacemDZ@BELKACEM 

15:46:12 (ARCGIS) IN: "StandardEngine" BelkacemDZ@BELKACEM 

15:50:39 (ARCGIS) OUT: "ARC/INFO" BelkacemDZ@BELKACEM 

15:50:39 (ARCGIS) OUT: "StandardEngine" BelkacemDZ@BELKACEM 

15:50:39 (ARCGIS) OUT: "GDBEdit" BelkacemDZ@BELKACEM 

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1 Solution

Accepted Solutions
RajeshDhinwa
New Contributor II

Hi Lahmer

Please upgrade  your License Manager for ARC GIS 10.3.

Rajesh

View solution in original post

2 Replies
NanaDei
Esri Contributor

Hi Lahmer,

Sorry for the late reply. Please contact Esri Technical Support if this issue is currently unresolved. We might have to review this behavior to determine a resolution.

Thanks

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RajeshDhinwa
New Contributor II

Hi Lahmer

Please upgrade  your License Manager for ARC GIS 10.3.

Rajesh