JordanBaumgardner_GIS

Unable to complete operation. Error executing tool.: Layer "layer1": Unable to connect to map server at

Discussion created by JordanBaumgardner_GIS on Jan 28, 2016

I came across this issue yesterday and it took a bit to figure out. Thought I would post it here to aid others.

 

We have two ArcGis servers and a web adapter setup. ArcGis servers on running on the default cluster.

 

When I submitted a print job, I received the following error on all my MapServices.

 

Unable to complete operation. Error executing tool.: Layer "layer1": Unable to connect to map server at http://....

 

Turned out the two user that the ArcGis servers were running under did not have permission to see the Web adapter server. Once I added the ArcGis NT User to the group that has access to the Web Adapter server, all was well.

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