We have encountered an error with our offline collector maps. When a webmap is created using a basemap hosted locally and then downloaded on to iOS collector, everything works fine. When using an external basemap webservice however, we download the map on to Collector iOS
and then a new version is created on our enterpirse database with the naming convention: "Esri_anonymous_(offlineServiceName)". Usually the version that is created should have the user name at the front of the version name but instead this external imagery basemap seems to be causing the database to not know who is downloading the map and is assigning the version with the name Esri_Anonymous?
Has anyone else had anything slightly similar to this issue? Any help that anyone can offer would be most appreciated.