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Publish Map Service does not List Layers

Question asked by steven_3535 on Jan 22, 2016
Latest reply on Jan 22, 2016 by steven_3535

We recently just brought our ArcGIS Server 10.3.1 site down from 2 Servers / 2 Web Adaptors to 1 Server and 1 Web Adaptor.  I published a map service today and noticed the layers were not populating in the rest end point.  The layers do not work in a web application either.  Anyone ever experienced this?  I'm inclined to think this is going to require a fresh install to fix it.  See hte 'Layers:' below in the screenshot.  A list of the layers in the map service should be there but they aren't.

I've already restarted ArcGIS Server service.  I will reboot the machine tonight to see if that fixes it.