AnsweredAssumed Answered

Black Screen

Question asked by decaturilgis on Jan 19, 2016
Latest reply on Feb 5, 2016 by scotts766

I downloaded and installed ArcGIS Earth. When I opened it up I signed in using my AGO credentials. But, all I see is a black screen. Any ideas what may be causing this?


I meet all the system requirements (Windows 7, 64-bit. NVIDIA Quadro NVS 440).


The application seems like it is zooming in and the lat/lon changes when I move my mouse over the window; however, I see no data.