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ESRI collector Map Download Failure Empty username/password pulling from Portal

Question asked by rmhwvu on Jan 18, 2016
Latest reply on Feb 2, 2016 by dlaw-esristaff

Seems that my issue is the Topographic map pulling from ESRI servers when i try to download the map onto Ipad, is there a way to disable this in my Maps on Portal and use basemapping that I have cached on my arcserver? I need this fuctionality so my field tech's can download maps where there is no cellular signal while out in the field. Thanks in advance.