AnsweredAssumed Answered

"Failure to access the DBMS server" with feature service

Question asked by rchueh on Jan 13, 2016
Latest reply on Sep 15, 2017 by zhouxinyu7

On one server I have ArcSDE running in SQL Server 2012 (SP2), and another server I have ArcGIS 10.3.1 Server hosting a feature service that access the ArcSDE database.   The feature service runs fine until I see the following error message in the ArcGIS Server log:

 

Error: Failure to access the DBMS server [08S01:[Microsoft][SQL Server Native Client 11.0]TCP Provider: An existing connection was forcibly closed by the remote host.

 

And then the following error message on every feature service request:

 

Error: Failure to access the DBMS server [[Microsoft][SQL Server Native Client 11.0]Communication link failure]

 

It seems database connection was temporary disconnected, and  the only solution is to restart the service manually. 

 

My question is:  Why wouldn't the Feature Service reconnect with ArcSDE?  Is there anyway around this beside restart the service manually?

 

Thanks,

Roman

Outcomes