Survey123ConnectBeta: Unable to login

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12-10-2015 04:41 AM
HabG_
by
Occasional Contributor

Hi All,

I am trying to login to Survey123ConnectBeta, but I keep getting the following error message:

I am able to longin to Arcgis Online using the same username and password.

I have tried to login to Survey123ConnectBeta using another user name and password and it is working. Can anyone help please?

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Accepted Solutions
IsmaelChivite
Esri Notable Contributor

Hi,

the login dialog in Survey123 is case sensitive. Login into ArcGIS Online, go into your profile and take note of the exact capitalization used in your username.

Note: we are working on implementing OAuth in Survey123 for ArcGIS. Once we have that in place the login dialog will no longer be case sensitive.

Ismael

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2 Replies
IsmaelChivite
Esri Notable Contributor

Hi,

the login dialog in Survey123 is case sensitive. Login into ArcGIS Online, go into your profile and take note of the exact capitalization used in your username.

Note: we are working on implementing OAuth in Survey123 for ArcGIS. Once we have that in place the login dialog will no longer be case sensitive.

Ismael

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HabG_
by
Occasional Contributor

Thanks Ismael, it worked.

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