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Creating Buffers from Addresses in ArcGIS Online Not Working

Question asked by dianaclavery on Dec 9, 2015
Latest reply on Dec 10, 2015 by balke13



I've had patchy success with performing analysis (such as creating buffers) in ArcGIS Online based on addresses.  There are 9 addresses that I need to create buffers from, and 7 worked perfectly fine.  The other two always return the following error:

"The result of your analysis did not return any features. No layer will be created."


I've tried saving the layer first, I've tried searching using the 9 digit zip code, I've tried spelling out the addresses multiple ways (e.g. PKWY vs. Parkway), and I've even tried searching for the name of the establishment instead (e.g. San Francisco State).  Nothing I do enables me to create a buffer the way I did for the 7 other addresses.  The two problem addresses always come up with a match in the search, so it's not that the center of the buffer isn't found.  I'm making sure that all the options and boxes checked are the same as the other times I've successfully performed this analysis.  I don't know what else could be the problem.  Any ideas?


FYI, the two problem addresses are:


Cal State San Bernardino: 5500 University Pkwy, San Bernardino, CA 92407

San Francisco State: 1600 Holloway Ave, San Francisco, CA 94132