Arcmap 10.3 only opens existing mxd files when I disconnect my desktop from the internet.
How do I fix this?
sounds it is checking for a license of some sort. Do you get any information etc? Can you create new projects without issue, but then can't load them? Do you have any startup options? Does it occur only for you, or have you tried an other user profile?
I dont know what I did, but after a couple hours of disconnecting and reconnecting the software from the internet, it has started working again.
Thanks for your reply,
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I agree with Dan that it may be trying to access a license....maybe you have you Desktop administrator pointing to a different primary license manger that no longer exists or isn't available, and when disconnected, it chooses a secondary license manager (this assumes it is a concurrent license).
another possibility is when attached to the Internet it is trying to log onto/connect to ArcGIS Online, and it gas bad login information. This may be happening even if you do not gave any layers in the mxd that needs AGOL.
you may want to use ArcCatalog to see what resources the mxd is pointing to. .I would do this when disconnected. Right-click on the mxd in Catalog, and select change/update resources (sorry..exact wording might be different). You may be able to see if it's pointing to some other machine or service that would be broken when disconnected, but is attempted when connected.
edit: and don't forget to always try Resetting your ArcGIS application profile That can fix many strange things.
After a couple hours of disconnecting and reconnecting the internet cable, along with closing arcmap and diagnosing the connection, as well as several reboots, the MXDs are now opening. Thank you for your response. The good news is its working. The bad news is that I dont know how it got fixed.
I do not agree. ... this time.
Pro required network. Unless you expclicity do an Offline checkout. but that is not the discussion...
ArcGIS Desktop if concurrent would need network... if not a concurrent .. .then nope. Concurrent can have 'Borrow' for offline ability.
Since the Applicaiton instance has no problem when disconnected... means a standalone license is installed or a Borrow has occurred.
Since there are no dialog of licensing issues...
There is no reason for the application to not open. A test would have been to open a new instance then attempt to Open the mxd (not launching arcmap with the filehandler.exe - aka double clicking on a .mxd file)
There are default triggers when launching ArcMap.
ArcGISConnection.exe - can be disabled for testing
ArcGISCacheMgr.exe - can be disabled for testing
AppROT.exe - which controls instances of Desktop products. - mandatory requirement
These files can simply be renamed... then launch arcmap /Catalog without connection.
C:\Program Files (x86)\Common Files\ArcGIS\bin\*
Id lean towards either the ArcGISCOnnection being the issue or CacheMgr running. Otherwise.. it is something else on the machine... (any which way.. it isnt the mxds or arcmap itself)
Retrieving data ...