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"Specify the URL to your organization or portal for Arcgis. Unable to access http://arcgisonlineaccount.com. A server with the specified hostname could not be found".

Question asked by GIS_Solution on Nov 24, 2015
Latest reply on Dec 14, 2015 by GIS_Solution

Hi,

We recently created windows service to run Web Appbuilder. When we start the web appbuilder using batch file (startup.bat), installed in our development box,all members in the group can access web appbuilder (both in IE/Chrome). We specified port and proxy in the batch file. We use both IE and Chrome to access Web Appbuilder.  However, since we started using windows service to run web appbuilder, some of the members, when they try to access Web appbuilder get this message

 

"Specify the URL to your organization or portal for Arcgis. Unable to access http://arcgisonlineaccount.com. A server with the specified hostname could not be found".

 

Some people in the group can access Web appbuilder in either IE and/or chrome. Others can not access it in either browsers. All the members of the group can sign in and access ArcGIS online.

 

I tried to re-registrating (tried few more times) the url and updated signininfo.json (with key). updated package.json/proxy.js with port/proxy info. After these changes I could access web appbuilder and connect to Arcgisonline. However,other members of the group still could not access it.

 

Has anybody faced similar problems?

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