AnsweredAssumed Answered

ArcGIS Pro administration question

Question asked by tminterWork on Nov 20, 2015
Latest reply on Sep 14, 2017 by dird_hyang

Our organization generally views program execution outside of the C:\Program Files or C:\Program Files (x86) directories as malware attempts and blocks execution using Microsoft's AppLocker.

 

The ArcGIS Pro 1.1.1 software tries to check for update availability like this, even when the install directory was allowed to default to C:\Program Files\ArcGIS\Pro:

 

C:\USERS\TIM\APPDATA\LOCAL\MICROSOFT\WINDOWS\TEMPORARY INTERNET FILES\{86DF19EB-4AD6-4306-8C1B-6F39E10EC2D9}\ARCGISUPDATE.EXE

 

So, via an Esri support case, I've requested consideration of this design as a bug.  No final status on that yet.

 

The question -

Do other organizations view this behavior as a malware signature?  Thoughts, comments, instructions are all welcome.

 

My objective is to find a way to allow ArcGIS Pro to check for update availability when a user starts it, given our AppLocker configuration.

 

thanks!

tim

Outcomes