Issues with Links to Items within Featured Content section of AGO Hompage

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11-17-2015 08:14 AM
RyanSellman
Occasional Contributor II

Hello, All!

Recently I have noticed on my organization's AGO homepage, the links to items within the Featured Content section do not work.  Upon loading the page, the links always seem to be fine.  However after cycling to the second section of items within Featured Content (by clicking the right arrows), then clicking the left arrows, the links always change from what they should be to:

http://myorg.maps.arcgis.com/home/index.html#

I am able to replicate the issue every time I cycle right, then back to the left in the Featured Content pane.  I can't put an exact time to when I noticed the problem but it was fairly recent and it has not resolved itself.  Has anyone else experienced this issue?

Any help is much appreciated!

Ryan

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RyanSellman
Occasional Contributor II

Last night an update to ArcGIS Online was pushed out which appears to have resolved the problem on our AGO Organizational home page as well as those that I tested yesterday.  I haven't seen the behavior at all today so things should be set!  Hope this helps.

Thanks,

Ryan

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4 Replies
RyanSellman
Occasional Contributor II

I am fairly confident that our organization's AGO homepage is not the only site with this issue.  I have replicated this problem on multiple AGO homepages thus far including:

http://www.arcgis.com/home/index.html

and

http://jsapi.maps.arcgis.com/home/

On both sites, after using the left and right arrows to cycle through content, the links for those items change to

http://www.arcgis.com/home/index.html#

and

http://jsapi.maps.arcgis.com/home#

I've tested this on multiple machines in my office in all modern browsers and the issue remains consistent throughout all tests.  Is this is an problem with ArcGIS Online or something we are doing wrong on our end.

Thanks,

Ryan

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RebeccaStrauch__GISP
MVP Emeritus

Ryan, it took me a while before I understood what you were saying, but I just checked it out with the links you provided, and on my own page and can confirm the behavior in the latest version of FireFox.  I think there was a recent update to AGOL....I wonder if something changed?

edit:

BTW - I would open a tech support ticket, since that may get the attention of esri before the forum will.  But you can add me to the list of users.

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RyanSellman
Occasional Contributor II

Thanks for the response, Rebecca.  Sorry for the confusing description but I appreciate you taking a look at it and confirming the behavior on your end.

I am in the process of creating a ticket with tech support now, but wanted to reach out to the community to see if anyone else noticed the problem before I did so.

-Ryan

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RyanSellman
Occasional Contributor II

Last night an update to ArcGIS Online was pushed out which appears to have resolved the problem on our AGO Organizational home page as well as those that I tested yesterday.  I haven't seen the behavior at all today so things should be set!  Hope this helps.

Thanks,

Ryan