AnsweredAssumed Answered

Arcgis Online Export to FGDB not working

Question asked by doug.w.mccabe on Nov 18, 2015
Latest reply on Jan 4, 2016 by doug.w.mccabe

Hello my company does a lot of work in Collector, we have several active feature services and for the last two days the process of exporting to FGDB has not worked on any level. Yesterday we were not able to sync or download any runtime databases in Collector and in ArcGIS online none of our databases no matter the size or complexity would export to a FGDB. This morning some functionality has returned we are able to download offline maps for Collector and sync, but exporting FGDB in ArcGIS online is still not working. The error I keep getting is:


Error updating file item. Error:- Object reference not set to an
instance of an object.


I am assuming these problems are related to the new ArcGIS online update that was implemented over the last two days. Does anyone have an idea how I can fix this problem? We really need to restore this functionality before moving forward with our projects.