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ESRI Maps for Office - Custom Geocoding Service

Question asked by graynic on Nov 16, 2015
Latest reply on Oct 4, 2016 by chris.robinson@franklintn.gov_franklin

We are trying to use our own address locator in ESRI Maps for Office and are having issues.  We added our own address locator as a Geocoding Service in our ArcGIS Online account (using Utility Services).  When trying to geocode addresses in our Excel files however, that geocoding service is not there.  The only address Geocoding Service that is there is the default World Geocoding Service.  Is there something else that needs to be done to get the Geocoding Service accessible in ESRI Maps for Office?


Any help would be greatly appreciated!