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"Download of Map Failed" in ArcGIS Online.  Why?

Question asked by mywinepal on Nov 13, 2015

I created a web map in ArcGIS Online about a month ago.  It is shared and visible to the public.  I logged in and wanted to add another layer to the web map and I get "Download of Map Failed" error box, after I select my web map to load for editing.  Has anyone else had this problem?  After this message, you cannot do anything, other than exit from ArcGIS Online.  FYI, I am using the latest version of FireFox.

Here is the URL of my web map if you would like to see it (without the new layer I am trying to add).,48.6523,-117.7292,5…


Thanks in advance for your help.