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GPService timeout

Question asked by mcastrofol on Oct 27, 2015

We have published a GPService in ArcGIS Server 10.3.1 to publish a map service from a mxd and then create a map cache and tiles based on this examples

http://server.arcgis.com/en/server/latest/administer/linux/example-publish-a-map-service-from-a-map-document-mxd-.htm and http://resources.arcgis.com/en/help/main/10.1/index.html#//00540000000p000000

 

The process is successfull when the time to complete the task takes little time, but when it´s quite long (about 48 hours) a timeout error is displayed and the process ends as "failed".

 

SEVERE     25/10/2015 17:42:18     Error getting job resource Error handling service request :Service startup timeout.

SEVERE     25/10/2015 17:40:45     Failed to construct instance of service 'publishAndCacheTiles.GPServer'. Service startup timeout.

 

We set the maximum time a client can use a service parameter to 604800 (1 week)

Is there any way to make the gpservice can run for a long period of time without timeout error?

 

Thanks in advance

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