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ArcGIS Server Printing Tool

Question asked by DEVAPPGIS on Oct 22, 2015
Latest reply on Oct 22, 2015 by csgeosol1

Hi at all.

I have develop a web application Javascript that use the ArcGIS Server Printing Tool for print a map.

My ArcGIS Server are deploy into a back end server and web app on front end server.

The back end have the open the comunication with arcgis online on internet.


When i try to print using tool the function crash and the log of server is this:


Last Write Time:        14/10/2015 10:51:58
Process Name:   ArcSOC.exe : E:\Program Files\ArcGIS\Server\bin\ArcSOC.exe
Process Architecture:   x64
Exception Code: 0xC0000005
Exception Information:  The thread tried to read from or write to a virtual address for which it does not have the appropriate access.
Heap Information:       Not Present



Any help please?