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Esri Collector fails to download basemap

Question asked by gisteacher on Oct 12, 2015
Latest reply on Oct 13, 2015 by gisteacher

I am attempting to download the basemap to work in Collector .. two options I have been looking.  The one below shows the error in the downloading to permit areas with no service.


The second option I have attempted is creating a (file > Share As (in ArcMAP) to tile package but it does not show up on my list on the phone