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Description leads to You do not have permissions to access this resource or perform this operation.

Question asked by froberts on Aug 19, 2015
Latest reply on Aug 28, 2015 by rscheitlin

We have a significant number map services in a number of AGO maps.  Many of these services come from secure  ArcServer services that we have diligently created Map image layer files for.  We have then embed these layer files with the user name and password to the services.  The one issue we have is if the user clicks on the "Description" button for one of the layers in the service they get the following error:

 

ArcGIS Portal Directory | HomeLogin | Signup | Generate Token

 

You do not have permissions to access this resource or perform this operation.

 

Error: 403

 

 

Is there anyway to bybass this error?  We would really like them to be able to get to the metadata for the individual layers.  We do have url's for each of those metadata files, and we have currently embeded the url in the description found with the ArcServer rest endpoint for the services.

 

Thoughts or ways to not have this rather unintelligent result occur to our users?

 

Thanks you for your help

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