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Uninstall on Windows 64-bit doesn't remove all files

Question asked by ebader-esristaff Employee on Jul 28, 2015
Latest reply on Jul 29, 2015 by SSuresh-esristaff

When uninstalling, (Heaven forbid!), a message pops up telling me that some files couldn't be removed. After it finishes, I'll still see files left behind in C:/Users/<username>/ArcGIS. Is this by design, so that things I've created don't get inadvertently deleted? Then why is the installer trying to remove them?

 

Thanks!

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