AnsweredAssumed Answered

ArcToolbox broken - red x icon

Question asked by Johannes_Foehr on Jul 27, 2015
Latest reply on Jul 28, 2015 by Johannes_Foehr

Dear colleagues!


These days I'm facing a grave problem concerning my 10.3 Toolbox. Any time I want to open and run a tool the tool icon changes, displaying a red x / a red cross covering the tiny hammer. Nothing else happens, no error window, nothing. The batch tools are able to open though, but not working. I own an academic EVA-1-year-trial-key.


Things I tried so far without any success: deauthorisation, repair process, completely new installation, renaming registry ArcToolbox-/ESRI-folder, checked MSXMLx.dll, new license key, new Windows-Profile


What else should I do? I would prefer not to restore my OS.


Greetings from Franconia



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My system config: Windows 7 Home Premium 64-Bit, ArcGIS 10.3