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Collector on Android phones - Error downloading map to work offline

Question asked by SanneMik on Jul 23, 2015
Latest reply on Aug 21, 2015 by SanneMik

Hi all

I have set up a map to work offline in Collector. It works fine using Iphone 5 and Ipad Air.

BUT when we try downloading map for offline use on a Sony Experia z3 or LG phones with Android 5.0.2 it fails. I get the message:

"The map could not be downloaded; one or more layers could not be loaded . The map can not be transferred."

From danish: "Kortet kunne ikke downloades, et eller flere lag kunne ikke indlæses. Kortet kan ikke overføres."

 

Has anyone tried this an know how to fix it?

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