AnsweredAssumed Answered

quick question: probably a simple answer:

Question asked by jbod78 on Jul 15, 2015
Latest reply on Jul 27, 2015 by SPrindle-esristaff

Running ArcGIS 10.3.1

have uploaded shapefiles to in-house server


I have configured my pop-up window to display information

When you initially click on a parcel, the information shows up as expected

What happens is that after a short period of inactivity (roughly 30 seconds), the pop-up window no longer works; it returns a no information found. if the page is reset it will work again until that period of inactivity.


Any thoughts and help would be greatly appreciated!